A great way to ensure high-quality products is to purchase sneakers and accessories from StockX. StockX makes a sincere effort to authenticate everything and only accepts items that are deadstock.
Your order cannot be cancelled once a Seller has accepted your Bid. Go To The Official Website Of StockX And Log In To Your Account To Cancel A Purchase Before A Bid Is Accepted, Step 1 & Step 2.
How to Cancel StockX Order?
Before we dive more deeply into this, know that shit ain’t as easy as locating the “cancel order” button. the continuation of your daily activities. You don’t have that cancellation option with StockX. If the platform made it so simple to cancel an order, it wouldn’t be such a trusted intermediary between the seller and the buyer. You should also be aware that the entire procedure—from placing orders to delivery—is automated. Therefore, frequent order cancellations would disrupt the entire process. However, the majority of the laws have exceptions that let you get around them in one way or another. The same applies to your cancellation of StockX orders.
Cancel Purchase before Bid is Accepted
Step 1: Go to StockX’s Official Website
There is no one particular browser to use. You can use any web browser on a PC or Mac to log into https://stockx.com/
Step 2: Log in to Your Account
The Login icon is located in the top-right corner of your browser. Click it, then enter your login information (email address and password). You can also sign in by using your Google, Facebook, Apple, or Twitter accounts.
Step 3: Click on My Account
Your account profile can be found in the top-right corner of the website page, so it’s not hard to miss. In close proximity to the Sell button and Notification icon.
Step 4: Click on Buying Tab
After you’ve clicked on “My Account,” The first button that appears on your screen, among others, is labeled “Buy.” You can view every purchase you’ve made by clicking on it.
Step 5: Click on the Current Tab
When you click on “Buying,” three tabs will appear on the top of your page. You gotta click on one that says “Current” at the top of the page. All offers that have not yet been accepted are displayed under this tab.
Step 6: Find the Bid You Wanna Cancel
Search for the order you wanna cancel in the list under “Current.” If you can’t find your order there, go to “Pending.” If your order is in the pending section, you’ll wish for a “Shit!” button. The reason being that your circumstance is best described in that manner. We still have a fix for that as well, so don’t worry about it!
Step 7: Click the Trashcan Icon next to Your Bid
Before we give you that solution, let’s suppose you found your bid under the “Current” tab. There is a trashcan icon next to the price on the far right, where your order is displayed. You’ll be good to go if you click that thing to death!
Cancel Purchase After Bid is Accepted
Sometimes luck won’t be at your side as you won’t find your order under the “Current” tab. One possible interpretation of this is that your bid has been accepted and is currently pending. So if you’re feeling uneasy after that—let’s just say—things start to get a little complicated. In that case, here are three options for you to consider!
Method 1: Contact StockX
After your bid is accepted, you might want to get in touch with StockX’s support staff first. You can contact them using one of the following options:
- Email: [email protected]
- Phone: (313) 343-1228
However, be sure to do that before your order is delivered. Inform them of your predicament and offer evidence. For instance, if you ordered the incorrect size, you could show them the size of your previous purchases and the pending order. It’s important to note that they are under no obligation to revoke that order, so don’t be offended if they don’t. Additionally, IF they accepted your order and later canceled it, they might charge you a cancellation fee. OR, in the best case scenario, a refund is given. Don’t submit too many requests for cancellations or refunds, though. Because it might backfire and cause your accounts to be suspended or even banned!
Method 2: Contact Your Bank
In the event that the first approach is unsuccessful for you, you can get in touch with your bank and ask for a stop-payment. This could halt all transactions on the platform. If you used a credit card to make the purchase, you could also submit a charge-back request. There is a problem with this, though. You might be suspended or banned from StockX if you do that.
Method 3: Resell the Product
Reselling your item is the safest course of action to take if your bid was accepted and the item was shipped, as doing otherwise could result in suspension or banning. Just be sure to maintain the cleanest possible condition for your sneakers or other purchased items. Keep it exactly as you received it, if you prefer. You can then sell it on StockX for the same price you paid for it in this manner. or nearly the same cost. And by performing a 360% in that manner, you will recover your investment.
In conclusion, buying sneakers at retail on the day of release will get you out of this whole mess. While this might be possible for more widely available drops, you’ll probably need a sneaker bot to access more expensive releases. Sneaker bots are simple to use, despite the fact that at first glance it might seem difficult. Once you master them, the best ones will ensure that you receive authentic sneakers in your shoe size without paying a cent more!
Why StockX Won’t Cancel Your Order
When your bid or ask on StockX is accepted, your order is automatically created. All of your details, including your payment method and billing information, were entered when you created your StockX account.
A confirmation of your order will be sent to you at the same time the seller was informed of the transaction. In order to maintain the fairness of the market, StockX developed this system.
If the business wants buyers and sellers to embrace its ethos, it must take this action. It would be disruptive to the way StockX conducts business if someone could withdraw a bid because they had changed their mind or were pursuing a higher price.
The seller and StockX anticipate the process to continue after you make a purchase on StockX. So, the lack of a “Cancel order” feature on the purchase page makes a lot of sense. That is why StockX asks you to confirm your order several times before you proceed with the actual purchase.
Are There Any Exceptions?
The StockX rule regarding no cancellations makes sure that each party entering the bidding process has a clear intention of following through. But can you take action if you make an unintentional purchase?
What if you want a specific pair of shoes but you picked the wrong size? Or perhaps you typed too quickly and now you’re anticipating a purchase you can’t make?
Your best bet in this situation is to speak with StockX directly. There’s a chance they’ll let you off the hook if you present a strong enough defense, even if it’s just once. However, there are no assurances.
You can send a sincere letter of explanation to their support staff and pray for the best. Additionally, you can tweet them using the @stockx handle if a shorter, more visible appeal suits your preferences.
If the vendor didn’t deliver the item when they were supposed to, you should also get in touch with them. Sellers are required by StockX to ship an item within two business days of receiving payment. After that, StockX is responsible for performing an authentication process.
However, if the vendor fails to deliver it, you can get in touch with StockX support and request that they cancel your order. It’s likely that they will consent to do so. The seller will then be required to pay a fine or his StockX account may even be suspended.
What to Do With the Wrong Order?
It’s unfortunate if explaining your situation to StockX’s support team did not allow you to cancel your order. However, since you bought StockX, you have the assurance of authenticity and quality, so not all is lost.
This implies that you can sell your used sneakers or other goods quickly. Furthermore, who knows? You might be able to recoup your shipping costs. You can try selling them using StockX to see if you can get a better price.
You could also sell them on other websites, but make sure to indicate that you have the StockX tag of authentication to show that the item is deadstock. If you’ve only ever bought on StockX and never sold anything, you might be wary of the procedure.
However, StockX makes everything simple. You are not required to take any photos or write clever descriptions. Simply look through the extensive selection of items and make your choice.
After that, it’s up to you whether to make an Ask or Sell Now. Even the number of days your item will be available for bidding is up to you. When that period is up, StockX will let you know and ask if you want to renew.
FAQs
Does StockX Have a Cancellation Fee?
Following these notifications, StockX will revoke your sale if you don’t ship. In addition, you may be subject to the following penalties in the event of a canceled sale: A penalty fee equivalent to 15% of the transaction price, with a minimum charge of $15 USD or local currency equivalent.
How Do I Get a Refund from StockX?
Prices on the live StockX market change in response to supply and demand. As such, once a Bid and an Ask are matched, an order is created and we are unable to offer returns, exchanges or swaps. If you decide not to keep the item, you can always sell it on our platform.
Why Do StockX Orders Get Cancelled?
On StockX, orders may occasionally fail. These are generally the result of a payment issue, but they can also happen due to an item being taken down or having its price changed as you attempt to purchase or Bid on it.
Can You Cancel a StockX Bid?
You’re able to withdraw your Bid at any point up until it matches a Seller’s Ask. Once this occurs, you are locked into your purchase. Each sale must be legitimate, active, and trustworthy in order to maintain the integrity of StockX’s marketplace.
